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Terms of Service

Last updated: June 30, 2025

These Terms of Service ("Terms") govern your use of the physical and digital products and services provided by My Lasting Story LLC, an Illinois limited liability company ("Company," "we," "our," or "us"). By purchasing a Story Tag or accessing our software platform at https://mylastingstory.com or our storefront at https://shop.mylastingstory.com, you ("you" or "User") agree to be bound by these Terms.

1. Overview of the Platform

  • Story Tags are physical QR code products sold through our storefront or authorized resellers.
  • Story Pages are unlisted digital memorial pages you can manage on our platform.
  • Story Pages are private by design; there is no search, browse, or discovery functionality.
  • Purchase of a Story Tag grants access to create and manage one Story Page.
  • The platform is provided “as-is” without guarantees of uptime, feature completeness, or long-term availability.

2. Eligibility and Account Creation

  • You must be 18 or older to purchase or manage a Story Page.
  • You are responsible for safeguarding your account and credentials.
  • If you use the Platform on behalf of another person or organization, you confirm you have proper authorization to do so.

3. Use of the Platform

3.1 Acceptable Use

  • Do not publish illegal, defamatory, or harassing content.
  • Do not upload copyrighted material you don’t have permission to share.
  • Do not impersonate others or misrepresent your identity.
  • Do not spread spam, malware, or interfere with security.
  • Do not use the platform for unintended commercial purposes.

3.2 Content Ownership and License

  • You retain full ownership of lawful content you upload.
  • You grant us a global, royalty-free license to use that content for platform operation.
  • We may remove content that violates law or these Terms.
  • We may use anonymized data to improve services.

4. Story Tag Sales

  • Story Tags are sold through shop.mylastingstory.com.
  • All sales are final unless a written refund policy applies.
  • Tags are not guaranteed to be weatherproof or theft-proof.
  • We are not liable for shipping carrier delays or damage.

5. Story Page Access and Reliability

  • Pages are hosted on third-party cloud infrastructure and may go down temporarily or permanently.
  • You are responsible for backing up any content you care about.
  • We are not responsible for lost or corrupted files.

6. Privacy

  • Story Pages are unlisted and accessible only via direct link.
  • We do not index or list them publicly.
  • See our Privacy Policy for more info.

7. Suspension and Termination

  • We may suspend or delete accounts violating these Terms.
  • Severe violations (e.g., hate speech, illegal content) may result in immediate removal.

8. Intellectual Property

  • All branding, designs, and source code are owned by My Lasting Story LLC.
  • Feedback you submit may be used in our marketing.

9. Limitations of Liability

  • We are not liable for indirect or incidental damages.
  • Our liability is capped at what you paid us in the last 12 months.

10. Indemnification

  • You agree to indemnify My Lasting Story LLC for any misuse of the platform or unlawful content you upload.

11. Changes to These Terms

We may revise these Terms at any time. Updates will be posted at https://mylastingstory.com/terms.

12. Governing Law

These Terms are governed by Illinois law. Any disputes will be resolved in Cook County, Illinois.