My Lasting Story Logo

Privacy Policy

Last updated: July 26, 2025

This Privacy Policy describes how My Lasting Story LLC ("we," "our," or "us") collects, uses, and protects personal information in connection with our products and services. It applies to all visitors and customers of:

By using either site or purchasing a product or service from us, you agree to the practices described below.

1. Information We Collect

  • Personal Information: Name, email, shipping address, account details, and any media/content submitted to a Story Page.
  • Usage Data: IP address, browser type, device info, and site activity (non-identifiable).
  • Cookies: Used to support platform functionality and analytics.

2. How We Use Information

  • To process orders and fulfill shipments.
  • To provide access to Story Pages and user accounts.
  • To send order confirmations, account notifications, or service updates.
  • To analyze usage and improve site performance.
  • To comply with applicable legal requirements.

3. Sharing of Information

We do not sell your personal data. We may share limited information with:

  • Shopify, Inc., as a data processor for our online storefront. You can read their privacy policy here.
  • Vendors that help us manage hosting, file storage, and email delivery.
  • Law enforcement or regulators, if required by law or to protect user safety.

4. Data Security

We implement industry-standard safeguards to protect your information. While no system is completely secure, we encourage strong passwords and advise users to safeguard their account credentials.

5. Unlisted Memorial Pages

Story Pages are private and unlisted by default. They are only accessible to individuals who have the direct link. We do not index them publicly.

6. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect data from children without verified parental consent.

7. Your Rights

  • Access, correct, or delete your personal data.
  • Request removal of a Story Page.
  • Opt out of non-essential communications.

To request any of the above, contact us at support@mylastingstory.com.

8. Third-Party Links

Our platform may contain links to external services or websites. We are not responsible for their content or privacy practices. Please review their policies directly.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted here with a new "Last Updated" date. Continued use of our services means you accept any updates.

10. Contact Us

My Lasting Story LLC
Based in Illinois, United States
Email: support@mylastingstory.com