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Frequently Asked Questions
Everything you need to know in one place.
Basics
What is a Story Tag?
What is a Story Page?
What is NFC?
Will this work with all phones?
What comes with a Story Tag?
Won’t NFC eventually be replaced by something else?
Where can I place a Story Tag?
How long will the Story Tag last?
How do I place the Story Tag on a headstone?
What if I need to remove the Story Tag from a headstone?
Page Features
Can I control the design of the page?
Is there a limit to how much I can upload?
What are Tributes?
How does the Slideshow work?
What is the Timeline feature?
What is the Family section for?
How do videos work on a Story Page?
Do I have to fill out every section of the Story Page?
Privacy & Access
Can I visit the Story Page even if I don't have the Story Tag with me?
Is my Story Page private?
Will my personal data be sold or shared?
Account & Editing
Who can edit a Story Page?
Can I edit the Story Page after it’s published?
What are collaborators?
Do I need to be tech-savvy to use this?
Can I create more than one Story Page?
Can I use this for a pet?
If my Story Tag gets damaged, can I get a new one that links to the page I created?
Can I have multiple Story Tags for my loved one that lead to the same page?
Pricing
Is there an ongoing cost to maintain the website?
Do you offer wholesale pricing for businesses like funeral homes or cemeteries?